ITIL Practitioner

ITIL Practitioner Training in United Kingdom (UK)
ITIL Practitioner
  • ITIL Practitioner

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    3 Days Course

    ITIL Certifications

    Upcoming Dates

     Jul 12 to Jul 14, 2017
    New York

    Oct 9 to Oct 11, 2017
    New York

    Course Details

    ITIL Practitioner

    This highly practical course is designed to show you how to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this holistic course, you will cover nine guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM). The course fully prepares you for the ITIL Practitioner exam, which you may take at a later date. An exam voucher for the web-based exam is included in the cost of the course.