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7720C – IP Office Platform Basic Integration and Configuration

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5 Days Course
Collaboration and Unified Communications

Classroom + Online

Course Details

Overview

This 5-day Instructor Led class is designed for individuals responsible for the implementation skills they need to customize and administer an IP Office™ Platform solution and those preparing for the ACIS–Avaya Midmarket Team Engagement Solutions or ACSS– IP Office™ Platform credential.

This course will provide the necessary skills to take the 7720T AIPS Credential. Delivered in a classroom setting with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. Time will be provided at the end of the course to take this exam; however, payment and registration for this must be made directly to Avaya Learning by raising a Purchase Order to them.

Details of this and how to register can be found here: https://www.avaya-learning.com/lms/#/training/catalog/cmap/ACIS%20-%207790

Objectives

Key objectives for this offer include the ability to:

  • Identify the IP500v2 hardware and software components.
  • Identify configuration settings using the IP Office Manager.
  • Utilize the Web Management for Server Edition, Voicemail Pro Application and One-x Server.
  • Configure settings for users, hunt groups and trunks.
  • Identify installation requirements for IP Office applications.
  • Understand the configuration of SIP and IP Endpoints
  • Utilize System Securityand the different access levels
  • Explain different monitoring and analysis methods using System Status Application (SSA) and Monitoring for trouble shooting.
  • Identify and configure Call Flow in the Voicemail Pro.
  • Summarize the functionality of one-X® Portal.

Prerequisites

  • Basic knowledge of Voice over IP (VOIP) technology.
  • Basic knowledge of Session Initiation Protocol (SIP)