General Terms and Conditions

General Terms and Conditions Insoft Services


The following terms and conditions (“Terms and Conditions”) are the terms of a legal agreement between you, on the one hand, and Insoft Limited (hereinafter referred to as “Insoft”), on the other hand.

1. Object

These Terms and Conditions include Insoft’s policy for acceptable use of the course/training provided by Insoft (“Insoft Services”)and govern your rights, obligations, and restrictions regarding your use of Insoft Services. You are only authorized to use Insoft Services if you agree to abide by all applicable laws and these Terms and Conditions. By using Insoft Services, you agree to be bound by these Terms and Conditions.

Your access and use of Insoft Services constitutes your representation and warranty that you are of legal age to form a binding contract, and that you are not a person barred from using or receiving Insoft Services by any local, state, federal or international law.

In order to access and use of Insoft Services, you may be notified that you are required to agree to additional terms and conditions, and such additional terms are hereby incorporated into these Terms and Conditions by this reference, but such additional terms and conditions shall control solely for the applicable InsoftService.

Insoft may modify these Terms and Conditions from time to time and such modifications shall be effective upon posting on the Insoft website. You will be deemed to have agreed to any such modifications by your further use of the Insoft Services after any such modification is posted. It is therefore important that you review these Terms and Conditions regularly to ensure you are updated as to any changes. If you do not agree with the modifications, please discontinue the use of Insoft Servicesimmediately.

2. Registration

Please submit your registration for training events in writing to info@insoftservices.com

You will receive an acknowledgment of registration from Insoft with detailed information on the course for which you have registered (venue, date, and time of events) no later than 14 days prior to the start of the course.

Bookings are confirmed upon receipt of payment. Payment is required at the time of the booking and no less than ten business days before course commencement.

3. Fees

All fees are net fees and exclude any applicable value-added tax or any other applicable national taxes of the country in which the course is conducted. Insoft current list of fees is valid; upon publication of a new fee list, these new fees are valid. The tuition fees for courses conducted at Insoft facilities cover the use of training systems, beverages and/or lunch, and student kits.

4. Cancellations

You agree to pay Insofta sum equal to the following percentages of the sums due in respect of a course invoice due to Insoft, which will be levied by a Supplementary Fee Invoice, by way of agreed damages if you or a delegate (as the case might be) fails to attend, cancels or withdraws from a course at which such training Services are to be provided, as follows:

Confirmed Public Schedule Course Booking with Agreed Dates:

  • 16-21 Working Days before Course Commencement – 50% of the course fee
  • 11-15 Working Days before Course Commencement – 75% of the course fee
  • 0-10 Working Days before Course Commencement – 100% of the course fee

Re-Scheduling of Public Schedule Course with Agreed Dates:

  • 15-11 Working Days before Course Commencement – 25% of the course fee
  • 10-6 Working Days before Course Commencement – 50% of the course fee
  • 5-0 Working Days before Course Commencement – 100% of the course fee

Confirmed Closed Company Course Booking with Agreed Dates:

  • 30-0 Working Days before Course Commencement – 100% of the course fee

Re-Scheduling of Closed Company Course with Agreed Dates:

  • 30-0 Working Days before Course Commencement – 100% of the course fee

If you or a delegate(as the case might be)withdraws from a course once that course has commenced or does not attend the first day of the course, then you shall pay the full value of the course invoice to Insoft and at Insoft’ssole discretion may not rejoin the course.

You may substitute delegates at any time upon notification in writing to Insoft subject to any new delegate complying with the requirements for the course as notified by Insoft to you.

Where you wish to change the date of attendance, re-schedule attendance a particular course Insoft will issue a Supplementary Fee Invoice, which will be an additional charge based on a percentage of the original invoice or another sum based upon the details mentioned above.

Insoft reserve the right to cancel the course no later than 14 days prior to its start if the number of confirmed registrations is insufficient.

Insoft reserves the right to change dates, courses, and fees without notice and shall not be responsible for non-refundable airline tickets or other expenses incurred due to course cancellations.

In the event that Insoft cancels a course because of force majeure or other unforeseeable circumstances (for example, in case of accident or illness of the instructor) the liability of Insoft is limited to the refunding of course fees to participants who have arrived at the training location. Insoft is not liable for any travel and lodging expenses.

5. Change of Registration

For any changes regarding the date of the course with another available date, up to 16 days prior to the course start there will be no additional fee. Thereafter Insoft will charge a changing fee of GBP 25, excluding VAT which will be waived if the new date is confirmed immediately. This new date cannot be changed or canceled anymore. Any new changes, Insoft will invoice the full course fee and the changing fee.

6. Terms of Payment

The quoted prices are subject to statutory sales tax and are payable immediately without deductions on receipt of the invoice. Insoft accepts payment by bank transfer only, which means no payment by cheque or credit card is permitted.

7. Restrictions

You may view, download and copy information and materials available fromInsoft Servicessolely for your personal, non-commercial use. You may also use such material within your organizations in connection with the support of Insoft Services. As a condition of use, you agree not to modify or revise any of the material in any manner, and to retain all copyright and other proprietary notices as contained in the original materials on any copies of the materials. No other use of the materials or information is authorized. Any violation of the foregoing may result in civil and/or criminal liabilities.

8. Ownership of information and materials

All rights reserved, including the rights to translate, reprint, and copy training documents and parts thereof. Processing, copying, distributing, or public rendering of training documentsand any materials (including white papers, press releases, datasheets, product descriptions, and FAQs) in whole or in part in any form or by any means electronic, mechanical, photocopying, microfiche, recording or otherwise without prior written consent from Insoft is prohibitedand any unauthorized use of that information or materials may violate copyright, trademark and other laws. This applies, in particular, to use of these materials for training purposes.

Any rights not expressly granted herein are reserved by Insoft.

9. Trademark information

Insoft’s trademarks may be used only with written permission from Insoft. All other trademarks, brands, and names are the property of their respective owners. Except as expressly specified in these Terms and Conditions and applicable legal restrictions, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark, copyright or any proprietary rights of Insoft or any third party.

10. Links to other websites

As a convenience and to make the InsoftServices truly service-orientedInsoft may include links to complementary sites on the internet. These sites are owned and operated by third parties. Insoft makes no representation and is not responsible for the availability of, or content located on or through, these third party sites. A third party link from the Insoft is not an indication that Insoft endorses the third party or its site, or has any affiliation with or between Insoft and the third party hosting site.

11. Feedback

All comments, feedback, information or materials submitted to Insoft through or in association with InsoftServicesshall be considered non-confidential and Insoft’s property. By submitting such comments, information, feedback, or materials to Insoft, you agree to a no-charge assignment to Insoft of worldwide rights to use, copy, modify, display and distribute the submissions. Insoft may use such comments, information or materials in any way it chooses in an unrestricted basis.

12. Disclaimers and Limitation of liability

Insoft strives to provide you with useful, accurate, and timely information regarding InsoftServices. Accordingly, Insoft has attempted to provide accurate information and materials on InsoftServicesbut assumes no responsibility for the accuracy and completeness of that information or materials. Insoftmay change the content of any information or materials available, or to the products described in them, at any time without notice. However, Insoft makes no commitment to update the information or materials. Information and opinions expressed in bulletin boards or other forums are not necessarily those of Insoft. Neither Insoft, nor its officers, directors, employees, agents, distributors, or affiliates are responsible or liable for any loss, damage(including, but not limited to actual, consequential, or punitive), liability, claim, or other injury or cause related to or resulting from any information provided byInsofte. Certain provisions of these Terms and Conditions may be superseded by expressly designated legal notices or terms.
All information and materials provided by Insoftare provided “as is” without any warranties of any kind, either express or implied, and Insoft disclaims all warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement of intellectual property or arising from a course of dealing, usage or trade practice. In no event shall Insoft be liable for any damages whatsoever ( including, without limitation, indirect, special consequential or incidental damages or those resulting from lost profits, lost data or business interruption)arising out of the use, inability to use, or the results of use of the Insoft Services, any websites linked toInsoft, or the materials or information contained at any or all such websites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages if your use of the materials or information results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

Under no circumstances will Insoft be liable to you for more than the amount you have paid for the Insoft Services on which you first assert any such claim and if you have not paid any amounts during that time period, you acknowledge that your sole remedy shall be to cease using Insoft Services.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.

13. Legality

You are subject to all laws of the state(s) and countries in which you reside and from which you access InsoftServices are solely responsible for obeying those laws. You agree Insoft cannot be held liable if laws applicable to you restrict or prohibit your participation. Insoftmakes no representations or warranties, implicit or explicit, as to your legal right to participate in any InsoftServices nor shall any person affiliated, or claiming affiliation with the InsoftServices hasthe authority to make any such representations or warranties.

14. Indemnity

You agree to indemnify and hold Insoft, Insoft providers and Insoft subsidiaries, and affiliates, and Insoft respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the InsoftServices in violation of these Terms and Conditions and/or arising from a breach of these Terms and Conditions and/or any breach of your representations and warranties set forth above.

15. Force Majeure

In no event shall the Insoft be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services. Notwithstanding the foregoing, in the event of such an occurrence, Insoft will make a good faith effort to perform its obligations hereunder.

16. Applicable Law. Jurisdiction

Insoft Services are created and controlled by Insoft in London, United Kingdom. As such, the laws of the United Kingdom will govern these Terms and Conditions, without giving effect to any provisions of law that direct the choice of another state’s laws.

You hereby irrevocably and unconditionally consent to submit to the exclusive jurisdiction of the courts of London, theUnited Kingdomfor any litigation arising out of or relating to use of or purchase made through InsoftServices (and agree not to commence any litigation relating thereto except in such courts).

17. Privacy

During the performance of the Insoft Services, you are required to provide Insoftwith certain personal information, which may include your name, e-mail address, and others. This information will be held and used in accordance with Insoft’s Privacy Policy