CLICA v1.1 - Implementing Cisco Collaboration Applications

Duration
5 Päivää

Delivery
(Online Ja Paikan päpällpä)

Price
Hinta pyynnöstä

The Implementing Cisco Collaboration Applications (CLICA) training teaches you the knowledge and skills to configure and troubleshoot Single Sign-On (SSO), Cisco Unity Connection and Cisco Unity Express, and Application clients. Topics covered include streamlining communication procedures, strengthening compliance measures, and enhancing communication systems and devices. This course also earns you 40 Continuing Education (CE) credits towards recertification.

Module 1: Cisco Unity Connection Integration
Module 2: Cisco Unity Connection Call Handlers
Module 3: Cisco Unity Connection Troubleshooting
Module 4: SSO for Cisco Unified Communications Applications
Module 5: Cisco IM and Presence and Cloud Messaging
Module 6: Cisco IM and Presence and Jabber Customization
Module 7: Cisco IM and Presence Compliance Message Archiving
Module 8: Webex App Troubleshooting
Module 9: Cisco Unified Attendant Console
Module 10: Call Recording and Monitoring

Collaboration engineers
Collaboration administrators

Before taking this offering, you should have:

Basic understanding of networking technologies
Basic understanding of voice and video
Cisco Unified Communications Manager experience including single-site dial plan, single PSTN gateway, and SIP trunks.

Overview

Objective

Outline

Module 1: Cisco Unity Connection Integration
Module 2: Cisco Unity Connection Call Handlers
Module 3: Cisco Unity Connection Troubleshooting
Module 4: SSO for Cisco Unified Communications Applications
Module 5: Cisco IM and Presence and Cloud Messaging
Module 6: Cisco IM and Presence and Jabber Customization
Module 7: Cisco IM and Presence Compliance Message Archiving
Module 8: Webex App Troubleshooting
Module 9: Cisco Unified Attendant Console
Module 10: Call Recording and Monitoring

Target audience

Collaboration engineers
Collaboration administrators

Prerequisites

Before taking this offering, you should have:

Basic understanding of networking technologies
Basic understanding of voice and video
Cisco Unified Communications Manager experience including single-site dial plan, single PSTN gateway, and SIP trunks.

Päivämäärille

` 1 Jan - 5 Jan, 2024
` 29 Jan - 2 Feb, 2024
` 26 Feb - 1 Mar, 2024
` 25 Mar - 29 Mar, 2024
` 22 Apr - 26 Apr, 2024
` 20 May - 24 May, 2024

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Contact Us

We would love to hear from you. Please complete this form to pre-book or request further information about our delivery options.

Data Protection & Privacy

I consent to receive emails and/or calls from Insoft Services related to the Insoft Services´ products and services.

I acknowledge that my data will be collected and processed as described in the Insoft Services privacy policy.

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CLICA v1.1 - Implementing Cisco Collaboration Applications

Päivämäärille

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Know someone who´d be interested in this course? Let them know...

Know someone who´d be interested in this course?
Let them know...