Formazione Cisco

Insoft Services è uno dei pochi fornitori di formazione in EMEAR a offrire una gamma completa di certificazione Cisco e formazione tecnologica specializzata.

Dettagli

Certificazioni Cisco

Sperimenta un approccio di apprendimento misto che combina il meglio della formazione con istruttore e dell'e-learning autogestito per aiutarti a prepararti per l'esame di certificazione.

Dettagli

Cisco Learning Credits

I Cisco Learning Credits (CLC) sono voucher di formazione prepagati riscattati direttamente con Cisco che semplificano la pianificazione del successo durante l'acquisto di prodotti e servizi Cisco.

Dettagli

Formazione Continua

The Cisco Continuing Education Program offers all active certification holders flexible options to recertify by completing a variety of eligible training items.

Dettagli

Cisco Digital Learning

Certified employees are VALUED assets. Explore Cisco official Digital Learning Library to educate yourself through recorded sessions.

Dettagli

Cisco Business Enablement

The Cisco Business Enablement Partner Program focuses on sharpening the business skills of Cisco Channel Partners and customers.

Dettagli

Catalogo Cisco

Dettagli

Certificazioni Fortinet

Il programma Fortinet Network Security Expert (NSE) è un programma di formazione e certificazione di otto livelli per insegnare agli ingegneri la sicurezza della loro rete per le competenze e l'esperienza di Fortinet FW.

Dettagli

Corsi di formazione tecnica

Insoft è riconosciuto come Fortinet Authorized Training Center in sedi selezionate in tutta l'EMEA.

Corsi tecnici

Catalogo Fortinet

Esplora un'ampia varietà di programmi Fortinet in diversi paesi e corsi online.

Dettagli

Stato ATC

Controlla il nostro stato ATC in tutti i paesi selezionati in Europa.

Dettagli

Fortinet Servizi Professionale

Il team riconosciuto a livello globale di esperti certificati ti aiuta a fare una transizione più fluida con i nostri pacchetti di consulenza, installazione e migrazione predefiniti per una vasta gamma di prodotti Fortinet.

Dettagli

Catalogo Microsoft

Insoft Services fornisce formazione Microsoft in EMEAR. Offriamo corsi di formazione tecnica e certificazione Microsoft guidati da istruttori di livello mondiale.

Corsi tecnici

Corsi di formazione

Impara conoscenze e abilità eccezionali di Extreme Networks.Find all the Extreme Networks online and instructor led class room based calendar here.

Corsi tecnici

Certificazioni Extreme

Forniamo un curriculum completo di competenze tecniche sul conseguimento della certificazione.

Dettagli

Catalogo Extreme

Dettagli

Accreditamento ATP

In qualità di partner di formazione autorizzato (ATP), Insoft Services garantisce che tu riceva i più alti standard di istruzione disponibili.

Dettagli

Pacchetti di consulenza

Forniamo un supporto innovativo e avanzato per la progettazione, l'implementazione e l'ottimizzazione delle soluzioni IT.La nostra base di clienti comprende alcune delle più grandi telco a livello globale.

Soluzioni & Servizi

Il team riconosciuto a livello globale di esperti certificati ti aiuta a fare una transizione più fluida con i nostri pacchetti di consulenza, installazione e migrazione predefiniti per una vasta gamma di prodotti Fortinet.

Chi siamo

Insoft fornisce servizi di formazione e consulenza autorizzati per fornitori IP selezionati.Scopri come stiamo rivoluzionando il settore.

Dettagli
  • +39 02 8704 5199
  • CON201 - Implementation Essentials

    Duration
    3 Giorni
    Delivery
    (Online e in loco)
    Price
    Prezzo su richiesta
    The CON201 - Implementation Essentials course is ideal for consultants looking for an introduction to implementing the Salesforce Sales and Service Clouds. This course is also useful for certified administrators and developers looking for implementation best practices and strategies. In this course, you will learn best practices on how to implement the Sales and Service Clouds using process maps, important design considerations, key reporting metrics, and data management and migration strategies.  

    When you complete this course, you will be able to complete the following tasks for the Sales and Service Clouds:

    • Ask targeted discovery questions to uncover business requirements
    • Discuss each applications inherent business processes and features
    • Describe design tradeoffs
    • Design an application solution to address common business requirements
    • Identify common key reporting metrics
    • Explain common data migration and integration considerations
    • Plan deployment strategies
    • Recommend design considerations for usability and administration

    Implementing Salesforce Marketing

    • For consultants seeking to learn marketing implementation concepts to:
      • Drive new business
      • Align Sales and Marketing
      • Manage reports and campaigns to measure marketing ROI
      • Plan for data migration, integration, and advanced marketing concepts
    •  Students will participate in exercises to learn how to:
      • Plan for requirements gathering
      • Develop a lead-generation strategy
      • Design a lead handoff process
      • Design an effective campaign structure
      • Leverage campaigns to maximize marketing effectiveness

     

    Implementing the Service Cloud

    • For consultants seeking to learn implementation concepts for a customer service environment, including:
      • High-quality one and done case management
      • A streamlined case resolution process
      • Increased agent effectiveness
      • Self-learning knowledge database
      • Reports to ensure service never skips a beat
      • Plan for data migration, integration, and advanced customer service concepts
    • Students will participate in exercises to learn how to:
      • Plan for requirements gathering
      • Design a case routing process
      • Design a case management process
      • Design solutions to address usability
      • Design a knowledge management structure

     

    Implementing the Sales Cloud

    • For consultants seeking to learn SFA implementation concepts to:
      • Build a strong pipeline
      • Manage the funnel
      • Improve sales rep productivity
      • Obtain full visibility with reports and dashboards
      • Extend solutions with advanced features, AppExchange applications, and other Salesforce CRM applications
    • Students will participate in exercises to learn how to:
      • Plan a project kickoff
      • Generate a list of discovery questions for requirements gathering
      • Design a lead management process
      • Design a sales funnel
      • Design a custom SFA solution

     

    Application Essentials

    • Before setting up any application, consultants must learn to:
      • Set up a secure environment
      • Optimize usability for client adoption
      • Set up data management practices to ensure trusted data quality
      • Provide full visibility with reports and dashboards
      • Understand the advanced concepts, applications, and customizations available to complement a CRM solution
    • Students will participate in exercises to learn how to:
      • Modify existing security settings
      • Design home pages that minimize clicks to get to data
      • Create a data migration plan
    • Consultants
    • Certified Administrators
    • Developers, looking for implementation best practices and strategies

    A Salesforce Certified Administrator credential.

    The CON201 - Implementation Essentials course is ideal for consultants looking for an introduction to implementing the Salesforce Sales and Service Clouds. This course is also useful for certified administrators and developers looking for implementation best practices and strategies. In this course, you will learn best practices on how to implement the Sales and Service Clouds using process maps, important design considerations, key reporting metrics, and data management and migration strategies.  

    When you complete this course, you will be able to complete the following tasks for the Sales and Service Clouds:

    • Ask targeted discovery questions to uncover business requirements
    • Discuss each applications inherent business processes and features
    • Describe design tradeoffs
    • Design an application solution to address common business requirements
    • Identify common key reporting metrics
    • Explain common data migration and integration considerations
    • Plan deployment strategies
    • Recommend design considerations for usability and administration

    Implementing Salesforce Marketing

    • For consultants seeking to learn marketing implementation concepts to:
      • Drive new business
      • Align Sales and Marketing
      • Manage reports and campaigns to measure marketing ROI
      • Plan for data migration, integration, and advanced marketing concepts
    •  Students will participate in exercises to learn how to:
      • Plan for requirements gathering
      • Develop a lead-generation strategy
      • Design a lead handoff process
      • Design an effective campaign structure
      • Leverage campaigns to maximize marketing effectiveness

     

    Implementing the Service Cloud

    • For consultants seeking to learn implementation concepts for a customer service environment, including:
      • High-quality one and done case management
      • A streamlined case resolution process
      • Increased agent effectiveness
      • Self-learning knowledge database
      • Reports to ensure service never skips a beat
      • Plan for data migration, integration, and advanced customer service concepts
    • Students will participate in exercises to learn how to:
      • Plan for requirements gathering
      • Design a case routing process
      • Design a case management process
      • Design solutions to address usability
      • Design a knowledge management structure

     

    Implementing the Sales Cloud

    • For consultants seeking to learn SFA implementation concepts to:
      • Build a strong pipeline
      • Manage the funnel
      • Improve sales rep productivity
      • Obtain full visibility with reports and dashboards
      • Extend solutions with advanced features, AppExchange applications, and other Salesforce CRM applications
    • Students will participate in exercises to learn how to:
      • Plan a project kickoff
      • Generate a list of discovery questions for requirements gathering
      • Design a lead management process
      • Design a sales funnel
      • Design a custom SFA solution

     

    Application Essentials

    • Before setting up any application, consultants must learn to:
      • Set up a secure environment
      • Optimize usability for client adoption
      • Set up data management practices to ensure trusted data quality
      • Provide full visibility with reports and dashboards
      • Understand the advanced concepts, applications, and customizations available to complement a CRM solution
    • Students will participate in exercises to learn how to:
      • Modify existing security settings
      • Design home pages that minimize clicks to get to data
      • Create a data migration plan
    • Consultants
    • Certified Administrators
    • Developers, looking for implementation best practices and strategies

    A Salesforce Certified Administrator credential.

      Programma
      Data su richiesta

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