Formazione Cisco

Insoft Services è uno dei pochi fornitori di formazione in EMEAR a offrire una gamma completa di certificazione Cisco e formazione tecnologica specializzata.

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Certificazioni Cisco

Sperimenta un approccio di apprendimento misto che combina il meglio della formazione con istruttore e dell'e-learning autogestito per aiutarti a prepararti per l'esame di certificazione.

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Cisco Learning Credits

I Cisco Learning Credits (CLC) sono voucher di formazione prepagati riscattati direttamente con Cisco che semplificano la pianificazione del successo durante l'acquisto di prodotti e servizi Cisco.

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Formazione Continua

The Cisco Continuing Education Program offers all active certification holders flexible options to recertify by completing a variety of eligible training items.

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Cisco Digital Learning

Certified employees are VALUED assets. Explore Cisco official Digital Learning Library to educate yourself through recorded sessions.

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Cisco Business Enablement

The Cisco Business Enablement Partner Program focuses on sharpening the business skills of Cisco Channel Partners and customers.

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Catalogo Cisco

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Certificazioni Fortinet

Il programma Fortinet Network Security Expert (NSE) è un programma di formazione e certificazione di otto livelli per insegnare agli ingegneri la sicurezza della loro rete per le competenze e l'esperienza di Fortinet FW.

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Corsi di formazione tecnica

Insoft è riconosciuto come Fortinet Authorized Training Center in sedi selezionate in tutta l'EMEA.

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Catalogo Fortinet

Esplora un'ampia varietà di programmi Fortinet in diversi paesi e corsi online.

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Stato ATC

Controlla il nostro stato ATC in tutti i paesi selezionati in Europa.

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Fortinet Servizi Professionale

Il team riconosciuto a livello globale di esperti certificati ti aiuta a fare una transizione più fluida con i nostri pacchetti di consulenza, installazione e migrazione predefiniti per una vasta gamma di prodotti Fortinet.

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Catalogo Microsoft

Insoft Services fornisce formazione Microsoft in EMEAR. Offriamo corsi di formazione tecnica e certificazione Microsoft guidati da istruttori di livello mondiale.

Corsi tecnici

Corsi di formazione

Impara conoscenze e abilità eccezionali di Extreme Networks.Find all the Extreme Networks online and instructor led class room based calendar here.

Corsi tecnici

Certificazioni Extreme

Forniamo un curriculum completo di competenze tecniche sul conseguimento della certificazione.

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Catalogo Extreme

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Accreditamento ATP

In qualità di partner di formazione autorizzato (ATP), Insoft Services garantisce che tu riceva i più alti standard di istruzione disponibili.

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Pacchetti di consulenza

Forniamo un supporto innovativo e avanzato per la progettazione, l'implementazione e l'ottimizzazione delle soluzioni IT.La nostra base di clienti comprende alcune delle più grandi telco a livello globale.

Soluzioni & Servizi

Il team riconosciuto a livello globale di esperti certificati ti aiuta a fare una transizione più fluida con i nostri pacchetti di consulenza, installazione e migrazione predefiniti per una vasta gamma di prodotti Fortinet.

Chi siamo

Insoft fornisce servizi di formazione e consulenza autorizzati per fornitori IP selezionati.Scopri come stiamo rivoluzionando il settore.

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  • +39 02 8704 5199
  • VCUCDM8E - CUCDM 8.x Engineer Training 

    Duration
    5 Giorni
    Delivery
    (Online e in loco)
    Price
    Prezzo su richiesta
    The CUCDM 8.x (VCUCDM8E) VOSS Engineer training course runs over 5 days and is delivered in partnership with Voss. The first 3 days of the course follow the VOSS Administer training syllabus. The final 2 days provide a much deeper dive into the network elements, additional system functions and back-end tools.  

    At the end of the Voss Engineer training, you will be able to:

    • Understand the system architecture
    • Understand the hierarchy levels within the solution
    • Navigate the menus and screens in the system
    • Manage system and provider settings and options
    • Configure and manage the various network elements in the system
    • Administer the solution
    • Manage system entities, resources, users and services
    • Use various system tools
    • Review and analyze transactions
    • Use CLI access for general platform management and data export

    Introduction

    • General overview
      • VOSS corporate and marketing position
      • The VOSS product
      • Insight into the VOSS customer base
      • Review of VOSS business benefits
    • Technical overview
    • GUI basics
      • Administration GUI structure
      • Navigation logic and rules including quick search
    • Transaction log
      • What is a transaction log, and how to view it

    Provider resource management

    • Resource management “ numbers
    • Resource management “ phones

    Customer management

    • Customer admin
    • Feature groups
      • What are feature groups and how to use them
    • Customer advanced management
      • Add / manage a customer, including advanced and preference settings and the functionality implications of the settings
    • Customer services (e.g. vm)
    • Add division / location
    • Location advanced management
      • Explain location management including location types (standard/linked locations)
      • Setting location preferences affecting functionality
      • Allocating resources to locations for use

    Location Administration

    • Number management “ management of internal and external numbers, E164 inventory, adding numbers to locations, extension range management and internal number association
    • Phone register “ location level phone inventory
    • Phone management “ Part 1
    • Phone management “ Part 2
    • Analog line management
    • User basics
      • Username considerations, adding end users, associating phones with users
    • User extension mobility
    • User services “ Part 1
    • User services “ Part 2
    • Groups
      • Management of number groups, hunt groups, pick up groups, and call park

    Self-service

    • Training on the self-service portal that allows end users to administer their user settings and features.
    • Covers phone functions, extension mobility, and associated phone management, SNR, voicemail, and directories

    General management tools

    • System tools “ admin
    • System tools “ connect location
    • Devolved admin and profiles
    • Branding and themes
    • Automated processes

    System and provider management

    • Overview of the VOSS system management and global settings
    • Overview of provider management

    Network elements

    • CUCM management “ static configuration steps and management once set up
    • Manage CUCM “ Part 1
    • Manage CUCM “ Part 2
    • EMCC “ cross cluster extension mobility set up steps including options for partial settings
    • SIP trunk management “ Setup and configuration of SIP trunks, Route Groups, Route Lists and Route Patterns
    • Manage “ Presence and steps for getting CUPS to work with the VOSS system
    • Manage VM/IVR server
    • LDAP Integration
      • System behavior and conditions when using LDAP Integrated CUCM and CUC
      • Management of authentication server, including required changes of system services to support user self-service authentication via LDAP
    • Contact center “ how to define a contact center in the VOSS system and the functionality supported once set up
    • Conference server “ Integration and use of conference (e.g.
    • WebEx) in the system
    • Other supported network elements

    System back end

    • Command line interface functionality review
    • Systems log review
    • Data exports

    Bulk loader

    • Bulk loader principles and overview; strengths and weaknesses; how to use; how to follow
    • The student is expected to have good IT skills, and basic IP knowledge.
    • The student should be a CCNP (Cisco Certified Network Professional).
    The CUCDM 8.x (VCUCDM8E) VOSS Engineer training course runs over 5 days and is delivered in partnership with Voss. The first 3 days of the course follow the VOSS Administer training syllabus. The final 2 days provide a much deeper dive into the network elements, additional system functions and back-end tools.  

    At the end of the Voss Engineer training, you will be able to:

    • Understand the system architecture
    • Understand the hierarchy levels within the solution
    • Navigate the menus and screens in the system
    • Manage system and provider settings and options
    • Configure and manage the various network elements in the system
    • Administer the solution
    • Manage system entities, resources, users and services
    • Use various system tools
    • Review and analyze transactions
    • Use CLI access for general platform management and data export

    Introduction

    • General overview
      • VOSS corporate and marketing position
      • The VOSS product
      • Insight into the VOSS customer base
      • Review of VOSS business benefits
    • Technical overview
    • GUI basics
      • Administration GUI structure
      • Navigation logic and rules including quick search
    • Transaction log
      • What is a transaction log, and how to view it

    Provider resource management

    • Resource management “ numbers
    • Resource management “ phones

    Customer management

    • Customer admin
    • Feature groups
      • What are feature groups and how to use them
    • Customer advanced management
      • Add / manage a customer, including advanced and preference settings and the functionality implications of the settings
    • Customer services (e.g. vm)
    • Add division / location
    • Location advanced management
      • Explain location management including location types (standard/linked locations)
      • Setting location preferences affecting functionality
      • Allocating resources to locations for use

    Location Administration

    • Number management “ management of internal and external numbers, E164 inventory, adding numbers to locations, extension range management and internal number association
    • Phone register “ location level phone inventory
    • Phone management “ Part 1
    • Phone management “ Part 2
    • Analog line management
    • User basics
      • Username considerations, adding end users, associating phones with users
    • User extension mobility
    • User services “ Part 1
    • User services “ Part 2
    • Groups
      • Management of number groups, hunt groups, pick up groups, and call park

    Self-service

    • Training on the self-service portal that allows end users to administer their user settings and features.
    • Covers phone functions, extension mobility, and associated phone management, SNR, voicemail, and directories

    General management tools

    • System tools “ admin
    • System tools “ connect location
    • Devolved admin and profiles
    • Branding and themes
    • Automated processes

    System and provider management

    • Overview of the VOSS system management and global settings
    • Overview of provider management

    Network elements

    • CUCM management “ static configuration steps and management once set up
    • Manage CUCM “ Part 1
    • Manage CUCM “ Part 2
    • EMCC “ cross cluster extension mobility set up steps including options for partial settings
    • SIP trunk management “ Setup and configuration of SIP trunks, Route Groups, Route Lists and Route Patterns
    • Manage “ Presence and steps for getting CUPS to work with the VOSS system
    • Manage VM/IVR server
    • LDAP Integration
      • System behavior and conditions when using LDAP Integrated CUCM and CUC
      • Management of authentication server, including required changes of system services to support user self-service authentication via LDAP
    • Contact center “ how to define a contact center in the VOSS system and the functionality supported once set up
    • Conference server “ Integration and use of conference (e.g.
    • WebEx) in the system
    • Other supported network elements

    System back end

    • Command line interface functionality review
    • Systems log review
    • Data exports

    Bulk loader

    • Bulk loader principles and overview; strengths and weaknesses; how to use; how to follow
    • The student is expected to have good IT skills, and basic IP knowledge.
    • The student should be a CCNP (Cisco Certified Network Professional).
      Programma
      Data su richiesta

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