One of the questions we get often asked is: “Should I combine my ITIL certification with PRINCE2?” The answer is yes. ITIL and PRINCE2 are a powerful combination of organisational success.
With the advance of technology, companies seek to deliver end-to-end experiences to their customers. Products and services are increasingly aligned, so teams have to find ways of being more effective while implementing industry best practices.
The real challenge these days is to even the skills of IT professionals and Project Managers, and ITIL combined with PRINCE2 could be a good option for a solid service’s delivery.
As you might have heard, ITIL is one of the most popular certifications when it comes to IT Service Management practices. This framework allows for modular flexibility that will support project success.
The ITIL framework asks questions about the nature of the business and the vision for the customer. If the organisation has doubts about what they are trying to achieve with the services they provide to their customers, then it is not possible to make sure that the services are effective and efficient.
Developing skills in ITIL enables you to understand how to use the ITSM framework for achieving IT business integration, cost reductions and increased productivity.
The PRINCE2 method is widely recognised and used in the public and private sectors internationally for best practice guidance on project management.
PRINCE2 (an acronym for PRojects IN Controlled Environments) guides certain elements for delivery of the product, including documentation for stage reports and measurement. Having a PRINCE2 certification validates the skills of current and aspiring project managers or professionals who manage projects.
ITIL and PRINCE2 can be used to improve service delivery
As a summary, ITIL can be used to continually improve effectiveness, quality and cost management, and is now being used for more than simply IT-based projects. PRINCE2 can help you manage projects and improve performance where required.
Understanding how to combine ITIL and PRINCE2 can help businesses and IT professionals ensure projects are being implemented smoothly.
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