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Cisco Continuing Education

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Cisco Business Enablement

The Cisco Business Enablement Partner Program focuses on sharpening the business skills of Cisco Channel Partners and customers.

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Fortinet Technical Certifications

The Fortinet Network Security Expert (NSE) program is an eight-level training and certification program to teach engineers of their network security for Fortinet FW skills and experience.

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Fortinet Technical Courses

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Fortinet Training Catalogue

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Fortinet Services Packages

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Prepforce Bootcamp

The only comprehensive source available today to prepare for Fortinet NSE 8 certification globally.

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Microsoft Training

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Technical Training

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Our training portfolio includes a wide range of IT training from IP providers, including Cisco, Extreme Networks, Fortinet, Microsoft, to name a few, in EMEA.

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  • +44 20 7131 0263
  • SLX101 - Sales Cloud Training for Sales Reps Using Lightning

    Duration
    1 days
    Delivery
    (Online and onsite)
    Price
    Price Upon Request
    The SLX101 - Sales Cloud Training for Sales Reps Using Lightning course is essential for Sales Representatives who are new to Salesforce Sales Cloud (Lightning Experience). This course is ideal for those who need to quickly get up to speed on Salesforce productivity tools. You will learn how to use the Sales Cloud to track prospective clients, manage accounts and opportunities, manage their workflow, communicate with clients, and run reports using the new Lightning Experience. This course is structured in a modular format and totals one full day of content.  

    When you complete this course, you will be able to:

    • Navigate Salesforce using the Lightning Experience.
    • Find and add information related to accounts, contacts, leads, opportunities, and activities.
    • Use Salesforce to create and track sales activities.
    • Enter information into Salesforce so managers can accurately analyze sales.
    • Customize Salesforce reports and charts to manage and analyze contact and account information.
    • Use Salesforce1 on a mobile device.

    Introduction to Salesforce: Managing Your Accounts and Contacts

    • Get Started in Salesforce
    • Use Reports to Analyze Your Accounts
    • Research Whats Happening with Your Accounts
    • Use Chatter to Get More Information
    • View Current News About Your Accounts in Salesforce1
    • Create New Accounts and Contacts
    • Add Charts to List Views
    • Use Reports to Track At-Risk Accounts

     

    Effective Prospecting: Managing Leads and Opportunities

    • Locate and Enter Leads in Salesforce
    • Use List Views to Organize and Prioritize Leads
    • Update Lead Status to Track Your Progress
    • Convert Qualified Leads to Accounts, Contacts, and Opportunities
    • Track Opportunities Through the Sales Process
    • Add Products to Opportunities
    • Find Information in Salesforce to Close Deals
    • Report on Leads and Opportunities

     

    Sales Productivity: Streamlining Your Day

    • Use Tasks to Track Calls, Emails, and To-Dos in Salesforce
    • Locate, Add, and Complete Activities in Salesforce1
    • Tour the Today App in Salesforce1
    • Send Email Directly from Salesforce
    • Save Time with Standard and Custom Email Templates
    • Analyze your Sales Activities with Reports

     

    Reporting: Track Your Deals

    • Work with Standard Reports
    • Customize Reports
    • Modify Report Options
    • Use the Report Builder for Deeper Customizations
    • Apply Report Filters and Filter Logic
    • Summarize Your Data in Reports
    • Add Charts to Reports
    • Use Dashboards to Visualize Data

    The Sales Cloud Training is designed for:

    • Sales Representatives (Sales Reps) who are new to using Salesforce Sales Cloud and are using the Lightning Experience.
    The SLX101 - Sales Cloud Training for Sales Reps Using Lightning course is essential for Sales Representatives who are new to Salesforce Sales Cloud (Lightning Experience). This course is ideal for those who need to quickly get up to speed on Salesforce productivity tools. You will learn how to use the Sales Cloud to track prospective clients, manage accounts and opportunities, manage their workflow, communicate with clients, and run reports using the new Lightning Experience. This course is structured in a modular format and totals one full day of content.  

    When you complete this course, you will be able to:

    • Navigate Salesforce using the Lightning Experience.
    • Find and add information related to accounts, contacts, leads, opportunities, and activities.
    • Use Salesforce to create and track sales activities.
    • Enter information into Salesforce so managers can accurately analyze sales.
    • Customize Salesforce reports and charts to manage and analyze contact and account information.
    • Use Salesforce1 on a mobile device.

    Introduction to Salesforce: Managing Your Accounts and Contacts

    • Get Started in Salesforce
    • Use Reports to Analyze Your Accounts
    • Research Whats Happening with Your Accounts
    • Use Chatter to Get More Information
    • View Current News About Your Accounts in Salesforce1
    • Create New Accounts and Contacts
    • Add Charts to List Views
    • Use Reports to Track At-Risk Accounts

     

    Effective Prospecting: Managing Leads and Opportunities

    • Locate and Enter Leads in Salesforce
    • Use List Views to Organize and Prioritize Leads
    • Update Lead Status to Track Your Progress
    • Convert Qualified Leads to Accounts, Contacts, and Opportunities
    • Track Opportunities Through the Sales Process
    • Add Products to Opportunities
    • Find Information in Salesforce to Close Deals
    • Report on Leads and Opportunities

     

    Sales Productivity: Streamlining Your Day

    • Use Tasks to Track Calls, Emails, and To-Dos in Salesforce
    • Locate, Add, and Complete Activities in Salesforce1
    • Tour the Today App in Salesforce1
    • Send Email Directly from Salesforce
    • Save Time with Standard and Custom Email Templates
    • Analyze your Sales Activities with Reports

     

    Reporting: Track Your Deals

    • Work with Standard Reports
    • Customize Reports
    • Modify Report Options
    • Use the Report Builder for Deeper Customizations
    • Apply Report Filters and Filter Logic
    • Summarize Your Data in Reports
    • Add Charts to Reports
    • Use Dashboards to Visualize Data

    The Sales Cloud Training is designed for:

    • Sales Representatives (Sales Reps) who are new to using Salesforce Sales Cloud and are using the Lightning Experience.
      Upcoming Dates
      Date on Request

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