Cisco utbildning

Insoft Services är en av få utbildningsleverantörer inom EMEAR som erbjuder hela utbudet av Cisco-certifiering och specialiserad teknikutbildning.

Läs mer

Cisco-certifieringar

Upplev en blandad inlärningsmetod som kombinerar det bästa av instruktörsledd utbildning och e-lärande i egen takt för att hjälpa dig att förbereda dig för ditt certifieringsprov.

Läs mer

Cisco Learning Credits

Cisco Learning Credits (CLC) är förbetalda utbildningskuponger som löses in direkt med Cisco och som gör det enklare att planera för din framgång när du köper Ciscos produkter och tjänster.

Läs mer

Cisco Fortbildning

Ciscos fortbildningsprogram erbjuder alla aktiva certifikatinnehavare flexibla alternativ för att omcertifiera genom att slutföra en mängd olika kvalificerade utbildningsartiklar.

Läs mer

Cisco Digital Learning

Certifierade medarbetare är VÄRDERADE tillgångar. Utforska Ciscos officiella digitala utbildningsbibliotek för att utbilda dig själv genom inspelade sessioner.

Läs mer

Partner för affärsaktivering

Cisco Business Enablement Partner Program fokuserar på att vässa affärskunskaperna hos Cisco Channel Partners och kunder.

Läs mer

Cisco Kurskatalog

Läs mer

Fortinet-certifieringar

Fortinet Network Security Expert (NSE) -programmet är ett utbildnings- och certifieringsprogram på åtta nivåer för att lära ingenjörer om deras nätverkssäkerhet för Fortinet FW-färdigheter och erfarenheter.

Tekniska utbildningar

Tekniska utbildningar

Insoft är erkänt som Fortinet Authorized Training Center på utvalda platser i EMEA.

Läs mer

Fortinet Kurskatalog

Utforska ett brett utbud av Fortinet-scheman i olika länder samt onlinekurser.

Läs mer

ATC-status

Kolla in vår ATC-status i utvalda länder i Europa.

Läs mer

Fortinet Professionella tjänster

Globalt erkända team av certifierade experter hjälper dig att göra en smidigare övergång med våra fördefinierade konsult-, installations- och migreringspaket för ett brett utbud av Fortinet-produkter.

Läs mer

Microsoft-utbildning

Insoft Services tillhandahåller Microsoft-utbildning i EMEAR. Vi erbjuder Microsofts tekniska utbildnings- och certifieringskurser som leds av instruktörer i världsklass.

Tekniska utbildningar

Extreme-utbildning

Lär dig exceptionella kunskaper och färdigheter i Extreme Networks.

Technische Kurse

Tekniske-certifieringar

Vi tillhandahåller omfattande läroplan för tekniska kompetensfärdigheter på certifieringsprestationen.

Läs mer

Extreme Kurskatalog

Hier finden Sie alle Extreme Networks online und den von Lehrern geleiteten Kalender für den Klassenraum.

Läs mer

ATP-ackreditering

Som auktoriserad utbildningspartner (ATP) säkerställer Insoft Services att du får de högsta tillgängliga utbildningsstandarderna.

Läs mer

Konsultpaket

Vi erbjuder innovativt och avancerat stöd för att designa, implementera och optimera IT-lösningar.Vår kundbas inkluderar några av de största telekombolagen globalt.

Lösningar och tjänster

Globalt erkända team av certifierade experter hjälper dig att göra en smidigare övergång med våra fördefinierade konsult-, installations- och migreringspaket för ett brett utbud av Fortinet-produkter.

Om oss

Insoft Tillhandahåller auktoriserade utbildnings- och konsulttjänster för utvalda IP-leverantörer.Lär dig hur vi revolutionerar branschen.

Läs mer
  • +46 8 502 431 88
  • VCUCDM8E - CUCDM 8.x Engineer Training 

    Duration
    5 Dagar
    Delivery
    (Online och på plats)
    Price
    Pris på begäran
    The CUCDM 8.x (VCUCDM8E) VOSS Engineer training course runs over 5 days and is delivered in partnership with Voss. The first 3 days of the course follow the VOSS Administer training syllabus. The final 2 days provide a much deeper dive into the network elements, additional system functions and back-end tools.  

    At the end of the Voss Engineer training, you will be able to:

    • Understand the system architecture
    • Understand the hierarchy levels within the solution
    • Navigate the menus and screens in the system
    • Manage system and provider settings and options
    • Configure and manage the various network elements in the system
    • Administer the solution
    • Manage system entities, resources, users and services
    • Use various system tools
    • Review and analyze transactions
    • Use CLI access for general platform management and data export

    Introduction

    • General overview
      • VOSS corporate and marketing position
      • The VOSS product
      • Insight into the VOSS customer base
      • Review of VOSS business benefits
    • Technical overview
    • GUI basics
      • Administration GUI structure
      • Navigation logic and rules including quick search
    • Transaction log
      • What is a transaction log, and how to view it

    Provider resource management

    • Resource management “ numbers
    • Resource management “ phones

    Customer management

    • Customer admin
    • Feature groups
      • What are feature groups and how to use them
    • Customer advanced management
      • Add / manage a customer, including advanced and preference settings and the functionality implications of the settings
    • Customer services (e.g. vm)
    • Add division / location
    • Location advanced management
      • Explain location management including location types (standard/linked locations)
      • Setting location preferences affecting functionality
      • Allocating resources to locations for use

    Location Administration

    • Number management “ management of internal and external numbers, E164 inventory, adding numbers to locations, extension range management and internal number association
    • Phone register “ location level phone inventory
    • Phone management “ Part 1
    • Phone management “ Part 2
    • Analog line management
    • User basics
      • Username considerations, adding end users, associating phones with users
    • User extension mobility
    • User services “ Part 1
    • User services “ Part 2
    • Groups
      • Management of number groups, hunt groups, pick up groups, and call park

    Self-service

    • Training on the self-service portal that allows end users to administer their user settings and features.
    • Covers phone functions, extension mobility, and associated phone management, SNR, voicemail, and directories

    General management tools

    • System tools “ admin
    • System tools “ connect location
    • Devolved admin and profiles
    • Branding and themes
    • Automated processes

    System and provider management

    • Overview of the VOSS system management and global settings
    • Overview of provider management

    Network elements

    • CUCM management “ static configuration steps and management once set up
    • Manage CUCM “ Part 1
    • Manage CUCM “ Part 2
    • EMCC “ cross cluster extension mobility set up steps including options for partial settings
    • SIP trunk management “ Setup and configuration of SIP trunks, Route Groups, Route Lists and Route Patterns
    • Manage “ Presence and steps for getting CUPS to work with the VOSS system
    • Manage VM/IVR server
    • LDAP Integration
      • System behavior and conditions when using LDAP Integrated CUCM and CUC
      • Management of authentication server, including required changes of system services to support user self-service authentication via LDAP
    • Contact center “ how to define a contact center in the VOSS system and the functionality supported once set up
    • Conference server “ Integration and use of conference (e.g.
    • WebEx) in the system
    • Other supported network elements

    System back end

    • Command line interface functionality review
    • Systems log review
    • Data exports

    Bulk loader

    • Bulk loader principles and overview; strengths and weaknesses; how to use; how to follow
    • The student is expected to have good IT skills, and basic IP knowledge.
    • The student should be a CCNP (Cisco Certified Network Professional).
    The CUCDM 8.x (VCUCDM8E) VOSS Engineer training course runs over 5 days and is delivered in partnership with Voss. The first 3 days of the course follow the VOSS Administer training syllabus. The final 2 days provide a much deeper dive into the network elements, additional system functions and back-end tools.  

    At the end of the Voss Engineer training, you will be able to:

    • Understand the system architecture
    • Understand the hierarchy levels within the solution
    • Navigate the menus and screens in the system
    • Manage system and provider settings and options
    • Configure and manage the various network elements in the system
    • Administer the solution
    • Manage system entities, resources, users and services
    • Use various system tools
    • Review and analyze transactions
    • Use CLI access for general platform management and data export

    Introduction

    • General overview
      • VOSS corporate and marketing position
      • The VOSS product
      • Insight into the VOSS customer base
      • Review of VOSS business benefits
    • Technical overview
    • GUI basics
      • Administration GUI structure
      • Navigation logic and rules including quick search
    • Transaction log
      • What is a transaction log, and how to view it

    Provider resource management

    • Resource management “ numbers
    • Resource management “ phones

    Customer management

    • Customer admin
    • Feature groups
      • What are feature groups and how to use them
    • Customer advanced management
      • Add / manage a customer, including advanced and preference settings and the functionality implications of the settings
    • Customer services (e.g. vm)
    • Add division / location
    • Location advanced management
      • Explain location management including location types (standard/linked locations)
      • Setting location preferences affecting functionality
      • Allocating resources to locations for use

    Location Administration

    • Number management “ management of internal and external numbers, E164 inventory, adding numbers to locations, extension range management and internal number association
    • Phone register “ location level phone inventory
    • Phone management “ Part 1
    • Phone management “ Part 2
    • Analog line management
    • User basics
      • Username considerations, adding end users, associating phones with users
    • User extension mobility
    • User services “ Part 1
    • User services “ Part 2
    • Groups
      • Management of number groups, hunt groups, pick up groups, and call park

    Self-service

    • Training on the self-service portal that allows end users to administer their user settings and features.
    • Covers phone functions, extension mobility, and associated phone management, SNR, voicemail, and directories

    General management tools

    • System tools “ admin
    • System tools “ connect location
    • Devolved admin and profiles
    • Branding and themes
    • Automated processes

    System and provider management

    • Overview of the VOSS system management and global settings
    • Overview of provider management

    Network elements

    • CUCM management “ static configuration steps and management once set up
    • Manage CUCM “ Part 1
    • Manage CUCM “ Part 2
    • EMCC “ cross cluster extension mobility set up steps including options for partial settings
    • SIP trunk management “ Setup and configuration of SIP trunks, Route Groups, Route Lists and Route Patterns
    • Manage “ Presence and steps for getting CUPS to work with the VOSS system
    • Manage VM/IVR server
    • LDAP Integration
      • System behavior and conditions when using LDAP Integrated CUCM and CUC
      • Management of authentication server, including required changes of system services to support user self-service authentication via LDAP
    • Contact center “ how to define a contact center in the VOSS system and the functionality supported once set up
    • Conference server “ Integration and use of conference (e.g.
    • WebEx) in the system
    • Other supported network elements

    System back end

    • Command line interface functionality review
    • Systems log review
    • Data exports

    Bulk loader

    • Bulk loader principles and overview; strengths and weaknesses; how to use; how to follow
    • The student is expected to have good IT skills, and basic IP knowledge.
    • The student should be a CCNP (Cisco Certified Network Professional).
      Datum
      Datum på begäran

    Follow Up Courses

    Filtrera
    • 2 Dagar
      Datum på begäran
      Price on Request
      Book Now
    • 3 Dagar
      Datum på begäran
      Price on Request
      Book Now
    • 3 Dagar
      Datum på begäran
      Price on Request
      Book Now
    • 3 Dagar
      Datum på begäran
      Price on Request
      Book Now
    • 2 Dagar
      Datum på begäran
      Price on Request
      Book Now
    • 4 Dagar
      Datum på begäran
      Price on Request
      Book Now
    • 2 Dagar
      Datum på begäran
      Price on Request
      Book Now
    • 3 Dagar
      Datum på begäran
      Price on Request
      Book Now

    Know someone who´d be interested in this course?
    Let them know...

    Use the hashtag #InsoftLearning to talk about this course and find students like you on social media.