Cisco utbildning

Insoft Services är en av få utbildningsleverantörer inom EMEAR som erbjuder hela utbudet av Cisco-certifiering och specialiserad teknikutbildning.

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Cisco-certifieringar

Upplev en blandad inlärningsmetod som kombinerar det bästa av instruktörsledd utbildning och e-lärande i egen takt för att hjälpa dig att förbereda dig för ditt certifieringsprov.

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Cisco Learning Credits

Cisco Learning Credits (CLC) är förbetalda utbildningskuponger som löses in direkt med Cisco och som gör det enklare att planera för din framgång när du köper Ciscos produkter och tjänster.

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Cisco Fortbildning

Ciscos fortbildningsprogram erbjuder alla aktiva certifikatinnehavare flexibla alternativ för att omcertifiera genom att slutföra en mängd olika kvalificerade utbildningsartiklar.

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Cisco Digital Learning

Certifierade medarbetare är VÄRDERADE tillgångar. Utforska Ciscos officiella digitala utbildningsbibliotek för att utbilda dig själv genom inspelade sessioner.

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Partner för affärsaktivering

Cisco Business Enablement Partner Program fokuserar på att vässa affärskunskaperna hos Cisco Channel Partners och kunder.

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Cisco Kurskatalog

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Fortinet-certifieringar

Fortinet Network Security Expert (NSE) -programmet är ett utbildnings- och certifieringsprogram på åtta nivåer för att lära ingenjörer om deras nätverkssäkerhet för Fortinet FW-färdigheter och erfarenheter.

Tekniska utbildningar

Tekniska utbildningar

Insoft är erkänt som Fortinet Authorized Training Center på utvalda platser i EMEA.

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Fortinet Kurskatalog

Utforska ett brett utbud av Fortinet-scheman i olika länder samt onlinekurser.

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ATC-status

Kolla in vår ATC-status i utvalda länder i Europa.

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Fortinet Professionella tjänster

Globalt erkända team av certifierade experter hjälper dig att göra en smidigare övergång med våra fördefinierade konsult-, installations- och migreringspaket för ett brett utbud av Fortinet-produkter.

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Microsoft-utbildning

Insoft Services tillhandahåller Microsoft-utbildning i EMEAR. Vi erbjuder Microsofts tekniska utbildnings- och certifieringskurser som leds av instruktörer i världsklass.

Tekniska utbildningar

Extreme-utbildning

Lär dig exceptionella kunskaper och färdigheter i Extreme Networks.

Technische Kurse

Tekniske-certifieringar

Vi tillhandahåller omfattande läroplan för tekniska kompetensfärdigheter på certifieringsprestationen.

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Extreme Kurskatalog

Hier finden Sie alle Extreme Networks online und den von Lehrern geleiteten Kalender für den Klassenraum.

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ATP-ackreditering

Som auktoriserad utbildningspartner (ATP) säkerställer Insoft Services att du får de högsta tillgängliga utbildningsstandarderna.

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Konsultpaket

Vi erbjuder innovativt och avancerat stöd för att designa, implementera och optimera IT-lösningar.Vår kundbas inkluderar några av de största telekombolagen globalt.

Lösningar och tjänster

Globalt erkända team av certifierade experter hjälper dig att göra en smidigare övergång med våra fördefinierade konsult-, installations- och migreringspaket för ett brett utbud av Fortinet-produkter.

Om oss

Insoft Tillhandahåller auktoriserade utbildnings- och konsulttjänster för utvalda IP-leverantörer.Lär dig hur vi revolutionerar branschen.

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  • +46 8 502 431 88
  • CON201 - Implementation Essentials

    Duration
    3 Dagar
    Delivery
    (Online och på plats)
    Price
    Pris på begäran
    The CON201 - Implementation Essentials course is ideal for consultants looking for an introduction to implementing the Salesforce Sales and Service Clouds. This course is also useful for certified administrators and developers looking for implementation best practices and strategies. In this course, you will learn best practices on how to implement the Sales and Service Clouds using process maps, important design considerations, key reporting metrics, and data management and migration strategies.  

    When you complete this course, you will be able to complete the following tasks for the Sales and Service Clouds:

    • Ask targeted discovery questions to uncover business requirements
    • Discuss each applications inherent business processes and features
    • Describe design tradeoffs
    • Design an application solution to address common business requirements
    • Identify common key reporting metrics
    • Explain common data migration and integration considerations
    • Plan deployment strategies
    • Recommend design considerations for usability and administration

    Implementing Salesforce Marketing

    • For consultants seeking to learn marketing implementation concepts to:
      • Drive new business
      • Align Sales and Marketing
      • Manage reports and campaigns to measure marketing ROI
      • Plan for data migration, integration, and advanced marketing concepts
    •  Students will participate in exercises to learn how to:
      • Plan for requirements gathering
      • Develop a lead-generation strategy
      • Design a lead handoff process
      • Design an effective campaign structure
      • Leverage campaigns to maximize marketing effectiveness

     

    Implementing the Service Cloud

    • For consultants seeking to learn implementation concepts for a customer service environment, including:
      • High-quality one and done case management
      • A streamlined case resolution process
      • Increased agent effectiveness
      • Self-learning knowledge database
      • Reports to ensure service never skips a beat
      • Plan for data migration, integration, and advanced customer service concepts
    • Students will participate in exercises to learn how to:
      • Plan for requirements gathering
      • Design a case routing process
      • Design a case management process
      • Design solutions to address usability
      • Design a knowledge management structure

     

    Implementing the Sales Cloud

    • For consultants seeking to learn SFA implementation concepts to:
      • Build a strong pipeline
      • Manage the funnel
      • Improve sales rep productivity
      • Obtain full visibility with reports and dashboards
      • Extend solutions with advanced features, AppExchange applications, and other Salesforce CRM applications
    • Students will participate in exercises to learn how to:
      • Plan a project kickoff
      • Generate a list of discovery questions for requirements gathering
      • Design a lead management process
      • Design a sales funnel
      • Design a custom SFA solution

     

    Application Essentials

    • Before setting up any application, consultants must learn to:
      • Set up a secure environment
      • Optimize usability for client adoption
      • Set up data management practices to ensure trusted data quality
      • Provide full visibility with reports and dashboards
      • Understand the advanced concepts, applications, and customizations available to complement a CRM solution
    • Students will participate in exercises to learn how to:
      • Modify existing security settings
      • Design home pages that minimize clicks to get to data
      • Create a data migration plan
    • Consultants
    • Certified Administrators
    • Developers, looking for implementation best practices and strategies

    A Salesforce Certified Administrator credential.

    The CON201 - Implementation Essentials course is ideal for consultants looking for an introduction to implementing the Salesforce Sales and Service Clouds. This course is also useful for certified administrators and developers looking for implementation best practices and strategies. In this course, you will learn best practices on how to implement the Sales and Service Clouds using process maps, important design considerations, key reporting metrics, and data management and migration strategies.  

    When you complete this course, you will be able to complete the following tasks for the Sales and Service Clouds:

    • Ask targeted discovery questions to uncover business requirements
    • Discuss each applications inherent business processes and features
    • Describe design tradeoffs
    • Design an application solution to address common business requirements
    • Identify common key reporting metrics
    • Explain common data migration and integration considerations
    • Plan deployment strategies
    • Recommend design considerations for usability and administration

    Implementing Salesforce Marketing

    • For consultants seeking to learn marketing implementation concepts to:
      • Drive new business
      • Align Sales and Marketing
      • Manage reports and campaigns to measure marketing ROI
      • Plan for data migration, integration, and advanced marketing concepts
    •  Students will participate in exercises to learn how to:
      • Plan for requirements gathering
      • Develop a lead-generation strategy
      • Design a lead handoff process
      • Design an effective campaign structure
      • Leverage campaigns to maximize marketing effectiveness

     

    Implementing the Service Cloud

    • For consultants seeking to learn implementation concepts for a customer service environment, including:
      • High-quality one and done case management
      • A streamlined case resolution process
      • Increased agent effectiveness
      • Self-learning knowledge database
      • Reports to ensure service never skips a beat
      • Plan for data migration, integration, and advanced customer service concepts
    • Students will participate in exercises to learn how to:
      • Plan for requirements gathering
      • Design a case routing process
      • Design a case management process
      • Design solutions to address usability
      • Design a knowledge management structure

     

    Implementing the Sales Cloud

    • For consultants seeking to learn SFA implementation concepts to:
      • Build a strong pipeline
      • Manage the funnel
      • Improve sales rep productivity
      • Obtain full visibility with reports and dashboards
      • Extend solutions with advanced features, AppExchange applications, and other Salesforce CRM applications
    • Students will participate in exercises to learn how to:
      • Plan a project kickoff
      • Generate a list of discovery questions for requirements gathering
      • Design a lead management process
      • Design a sales funnel
      • Design a custom SFA solution

     

    Application Essentials

    • Before setting up any application, consultants must learn to:
      • Set up a secure environment
      • Optimize usability for client adoption
      • Set up data management practices to ensure trusted data quality
      • Provide full visibility with reports and dashboards
      • Understand the advanced concepts, applications, and customizations available to complement a CRM solution
    • Students will participate in exercises to learn how to:
      • Modify existing security settings
      • Design home pages that minimize clicks to get to data
      • Create a data migration plan
    • Consultants
    • Certified Administrators
    • Developers, looking for implementation best practices and strategies

    A Salesforce Certified Administrator credential.

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